Academic Policies

1.Batch Allocation:

At Elance, students have the flexibility to select their own batches through the ERP system, with allocation prioritized in the following sequence: Prime+, Prime, F1 to F9, Level and Paperwise. Students are expected to regularly check the ERP system for updates and information. For K-level papers, Elance will be responsible for the allocation and batch assignment. To safeguard the institution's operational efficiency, students are not allowed to change the allocated batch once selected.

2.Branch Change:

SBranch changes are handled through the Student Support Team, with final approval from the Centre Manager. Students seeking a branch change must submit a written application to the Student Support Team, and approval is contingent upon the availability of vacant seats and an evaluation of academic progress within the requested branch's batches.

3. Scheme Change:

For an upward scheme change, there are no restrictions, but the fees associated with the new scheme will apply. For a downward scheme change, students are required to provide a written explanation of their reasons for the change, consisting of more than 100 words. The Scheme Change comes with a standard processing charge which is provided in the annexure.

4. Paper Selection at Skill & Professional Level:

Students have the flexibility to select or prioritize papers for their study at the Applied Skills Level & Strategic Professional Level. To enroll in a course, students can access the ERP for seamless course selection. Students must complete the paper selection as soon as they are available online. It is the student's responsibility to regularly check the ERP system for updates and ensure the selection process is completed in a timely manner.

5. Course Delivery Model Selection:

Students have the flexibility to choose the next paper online, regardless of the current session's mode (online or offline). However, once a session is initiated, changing the course model is not permitted. It's noteworthy that online students have the option to switch to offline sessions only with additional payment as per the fee structure of their respective scheme. Please note that switching from offline to online mode will not result in any change to the course fees.

6. Entry to Skill Level:

Students who are not exempted from the knowledge level are not permitted to attend in skill level papers until they have successfully completed three papers in the knowledge level.

7. Exemptions as per Exam Board:

Students have the opportunity to secure exemptions in papers by fulfilling the criteria outlined by the examination board. For comprehensive details on exemptions, you can refer to the exam board's website or reach out to the coordinators for further assistance.

8. Attendance :

In adherence to institutional standards, students are solely responsible for class attendance. Elance absolves itself from any obligation to separately cover missed material and sessions, emphasizing student accountability in line with institutional expectations. It is imperative to note that a minimum of 80% class attendance is compulsory, including mentor sessions and mock exams, as they are integral components of the class experience.

9. Academic Doubt Clearance:

In adherence to institutional standards, students are solely responsible for class attendance. Elance absolves itself from any obligation to separately cover missed material and sessions, emphasizing student accountability in line with institutional expectations. It is imperative to note that a minimum of 90% class attendance is compulsory, including mentor sessions and mock exams, as they are integral components of the class experienceIn Aligned with institutional norms, students bear the responsibility of promptly and timely addressing and clarifying doubts. Doubts can be resolved during classroom sessions, online sessions, through personal interactions with faculty/mentors, or via the designated WhatsApp group. It is imperative for students to take ownership of their queries and actively follow up to ensure prompt resolution.

10. Academic Communication:

To maintain streamlined communication, Elance utilises batch-wise WhatsApp groups for both students and parents exclusively. It is the responsibility of students and parents to actively participate in and follow all instructions and directions communicated within these groups. The WhatsApp group is only applicable for K-level students. Any failure to read or participate in any communication within the group is solely the responsibility of students and parents. Elance absolves itself from any responsibility for the effects resulting from such oversights, emphasizing the importance of active participation and adherence to communicated guidelines.

11. Reenrolling for a Paper:

Reenrolling for a Paper at Elance is available to students who encounter examination challenges or lack confidence. This initiative serves as a supportive avenue for continuous learning and improvement, adhering to specific criteria established by the institution.

• Paper-wise Student:We encourage continuous engagement by maintaining your current enrollment. If you wish to update your status, please contact our support team for personalized assistance.
• Level-wise Student: Students enrolled in the level-wise category can freely reenroll in online sessions.
• Prime Student:Prime students enjoy the privilege of free re-enrolment, whether opting for online or offline sessions.
• Prime Student:Offline free re-enrolment is only allowed once per paper if the student is having minimum 80% Attendance, all mentor sessions as well as all mock exams must be attended. Also, there will be no specific batch choice

Re-enrolment benefits are applicable only once per paper. Thereafter, students are required to pay the full amount per paper. Under the paper-wise scheme, re-enrollment is subject to payment. Additionally, once a paper is selected for re-enrolment, it cannot be changed to any other paper.

12. Teaching Language::

All classroom sessions, academic materials, and internal communication within the institution will be conducted exclusively in the English language. Students are required to strictly adhere to this linguistic requirement. It is the sole responsibility of each student to enhance their English communication skills adequately to effectively participate and comprehend the academic sessions.

13. Method of Teaching:

All classroom sessions will be in a mix of English and vernacular language and academic materials, and internal communication within the institution will be conducted with priority in the English language. Students are required to strictly adhere to this linguistic requirement. It is the sole responsibility of each student to enhance their English communication skills adequately to effectively participate in and comprehend the academic sessions.As a professional course provider, Elance emphasizes the student's responsibility for in-depth research and a proactive reading mentality to enhance skills. Faculties and mentors serve as facilitators, maintaining the institution's commitment to fostering self-driven learning practices.

14. Session Recordings:

Elance retains the discretion to provide or withhold recordings of certain or all sessions, and it is not a guaranteed right for students to receive them. Any recordings made available to students will be accessible online and limited to a specific timeframe, as determined by Elance. Additionally, access to all services, including online sessions, offline sessions, and recordings, will be suspended for students with pending fees until such fees are fully settled.

15. Board Registration for Students:

It is imperative to complete their registration with the board at least two weeks before the exam registration. In case of any assistance needed, students can contact the Student Support Team. Timely registration with the board is the sole responsibility of the student to ensure a smooth process and adherence to examination timelines. All communication from the board, including exam details, exemptions, and subscriptions, will be sent directly to the student's account and email. It is the student's responsibility to regularly monitor their account for updates related to board payments, exam bookings, and other critical notifications.

Payment & Refund Policy

1. Students have the flexibility to choose between multiple payment schemes as applicable.

2. Repayment schemes with lesser tenure have discounts, while higher tenure will attract additional charges.

3. The student may also opt to take Elance-associated third-party loans where, if approved based on credit eligibility, they may get longer installments without cost.

4. Any additional charges for scheme changes, etc., are to be paid on the date of approval of such changes.

5. Any fees payable to professional bodies such as Exam Fees, Subscription Fees, Material Fees, etc., are to be borne by students. These are not included in the Tuition Fees or Admission Fees.

6. Payment Defaults

• The student may not be able to perform any actions in ERP, including batch enrolment, if there is payment due.
• Late fee of Rs 20 per day is applicable from the 5th day of default till the date of payment.

7. Refunds

• Admission Fees are non-refundable.
• The tuition fee is non-refundable in case of dismissal.
• Tuition fee is refundable in case of drop or scheme change after the following deductions:
  • Processing charges as applicable in the annexure, even if the student has attended a single class.
  • Paperwise fees for already enrolled batch, irrespective of attendance.
• The refund for exemption will be processed when admission is converted to a lower scheme, and the difference in fees will be refunded.

8. Referrals

• Referral amount will be disbursed within 5 to 7 business days subject to the following conditions:
  • The student must complete payment of the prescribed percentage (40%) of their tuition fees.
  • The referrer must update their bank details in their portal and request the referral amount.
  • Once admitted, a student cannot make any changes to the referral details.

Examination Policy

1. Exam Application Process

Students have the option to enroll directly for examinations through the board website or through the Student Relationship Officer. Enrollment can be completed by paying the examination fee directly or via the Student Relationship Officer. (The examination fee is not included in the tuition fee and must be paid separately.)

Important Note: Students must complete exam registration in advance. Failure to register within the designated timeline may result in forfeiture of examination slot allocation. Students are responsible for adhering to registration deadlines.

2. Exam Preparation

Elance conducts exam preparation sessions to assist students. Attendance is the student's responsibility, and Elance will not reinitiate sessions for absenteeism.

3. Communications from Exam Board

Students are responsible for monitoring their exam accounts for updates. As login credentials belong to individual students, Elance cannot access their accounts.

4. Exam Success

Elance provides training and support for examinations, but student effort and performance determine outcomes. Commitment and dedication are key to success.

Code of Conduct

1. Respectful Behavior

• Foster an inclusive campus by respecting peers, faculty, and staff.
• Value diversity and create a respectful environment.

2. Punctuality and Attendance

• Attend classes and activities on time.
• Notify batch coordinators and ERP in case of absences.

3. Responsible Use of Facilities

• Respect campus property and adhere to guidelines.
• Report damage and bear financial responsibility for any damage caused.

4. Professional Demeanor

• Maintain professionalism in appearance and behavior.

5. Effective Communication

• Use designated communication channels for official correspondence.
• Maintain respectful and constructive communication.

6. Safety Compliance

• Do not engage in activities compromising safety.
• Act responsibly in emergencies.

7. Noise Management

• Minimize noise in shared spaces for a conducive learning environment.

8. Technology Etiquette

• Use electronic devices responsibly without disrupting academic settings.

9. Alcohol and Substance Policies

• Entry to campus under the influence of alcohol or substances is prohibited.

10. No Smoking Policy

• Smoking is strictly prohibited on campus.

11. Community Engagement

• Actively participate in campus events.

12. Political Activities

• Political activities are not allowed on campus.

13. Illegal Items

• Possession of illegal items is strictly prohibited.

14. Dismissal for Misconduct

• Serious misconduct may lead to dismissal without a refund.

Other Policies

1. Placement Assistance from Elance

Elance provides career support, including skill enhancement and interview preparation.

2. Technical Requirements

Students must ensure they have the necessary devices and internet access for learning. Elance provides high-speed Wi-Fi on campus.

I hereby acknowledge that I have read and understood the above terms and conditions by Elance Learning Provider and agree to all the terms.