Privacy Policy

Effective Date: 11/11/2024

Elance Learning Provider Pvt Ltd (“we,” “our,” or “us”) is committed to safeguarding the privacy of users (“you” or “your”) on our website, https://elancelearning.com (the “Site”). This Privacy Policy outlines our practices for collecting, using, sharing, and protecting your information. By accessing or using our Site, you agree to this policy.

1. Information We Collect

We may collect both personal and non-personal information to improve our Site, provide you with our services, and respond to your requests.

Personal Information

When you register, sign up for our services, or contact us, we may collect:

• Contact details: name, email address, and phone number.
• Payment information: for course enrollment or transactions (processed securely and not stored on our servers).
• When you voluntarily send us electronic mail / fillup the form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it

Usage Information

We collect data on how you interact with our Site, such as:

• Technical details: IP address, browser type, device details, and operating system.
• Activity data: pages visited, time spent, and referring URLs.

Cookies and Tracking Technologies

Our Site uses cookies and other tracking technologies to enhance your experience and gather analytics. You may disable cookies in your browser settings, though this may affect the Site’s functionality.

2. How We Use Your Information

We use the information collected to:

• Provide and maintain our services, courses, and Site functionality.
• Process transactions and manage user accounts.
• Respond to customer support inquiries and provide personalized assistance.
• Send you updates, newsletters, and promotional material (you can opt out anytime).
• Conduct internal analysis to improve our services and user experience.
• Comply with legal requirements and enforce our Terms of Service.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it in these instances:

• Service Providers: With trusted third parties who help us operate our Site, process payments, and deliver services.
• Legal Requirements: When required to comply with laws, regulations, or legal processes.
• Business Transfers: If we are involved in a merger, acquisition, or sale, your information may be transferred to the new entity.

4. Data Security

We implement a range of security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to use secure methods to handle personal data, please be aware that no internet transmission is 100% secure.

5. Your Choices and Rights

Depending on your location, you may have rights over your personal data, including:

• Access and correction: You can review and update your personal information.
• Deletion and portability: Request deletion or a copy of your data in a machine-readable format.
• Marketing preferences: Opt-out of receiving promotional communications by following the instructions in those messages or contacting us.

To exercise these rights, please reach out to us at info@elancelearning.com or call us at +91 7025107070.

6. External Links

Our Site may contain links to third-party websites not operated by us. We are not responsible for the content or privacy practices of these sites and recommend you review their policies.

7. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us to have it removed.

8. Updates to Our Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Elance Learning Provider Pvt Ltd
Hilite Business Park, Calicut
Email: info@elancelearning.com
Phone: +91 7025107070